Complaints scheme: AFCA
41,424 of the 47,127 credit representatives on the register — 87.9% — have AFCA recorded as the scheme that would handle a complaint about them.
The Australian Financial Complaints Authority — the single scheme since 1 November 2018. This is where a complaint about a credit representative goes.
41,424representatives
87.9%share of the register
1,274licensees affected
Where they are
| State | Representatives | Share |
|---|---|---|
| New South Wales | 14,179 | 34.2% |
| Victoria | 13,406 | 32.4% |
| Queensland | 7,018 | 16.9% |
| Western Australia | 3,300 | 8% |
| South Australia | 2,364 | 5.7% |
| Australian Capital Territory | 520 | 1.3% |
| Tasmania | 353 | 0.9% |
| Northern Territory | 116 | 0.3% |
Which licensees they work under
- FINSURE FINANCE & INSURANCE PTY LTD — 4,756
- CONNECTIVE CREDIT SERVICES PTY LTD — 4,377
- AUSTRALIAN FINANCE GROUP LTD — 3,895
- BLSSA PTY LTD — 3,097
- LENDI GROUP DISTRIBUTION PTY LTD — 2,006
- LMG BROKER SERVICES PTY LTD — 1,565
- OUTSOURCE FINANCIAL PTY. LTD. — 1,508
- YELLOW BRICK ROAD AGGREGATION PTY LTD — 1,270
- MORTGAGE CHOICE PTY LTD — 1,174
- LOAN MARKET PTY LTD — 1,168
- MORTGAGE SPECIALISTS PTY LTD — 769
- PURPLE CIRCLE FINANCIAL SERVICES PTY LTD — 652
- QED CREDIT SERVICES PTY LTD — 629
- ASTUTE FINANCIAL MANAGEMENT PTY. LTD. — 623
- NATIONAL MORTGAGE BROKERS PTY LTD — 526
- AFAS GROUP PTY LTD — 522
- BEAGLE FINANCE PTY LTD — 501
- BENDIGO AND ADELAIDE BANK LIMITED — 471
- MILDURA FINANCE PTY LIMITED — 429
- SMARTLINE OPERATIONS PTY LIMITED — 352
Some of them
| Representative | Number | Appointed by | Based in | Complaints scheme |
|---|---|---|---|---|
| 001 MORTGAGE PTY LTD | 557595 | FINSURE FINANCE & INSURANCE PTY LTD | Chatswood, NSW | AFCA |
| 02 ADVISORY PTY LTD | 578118 | AUSTRALIAN MORTGAGE ADVISORS GROUP PTY LTD | Wentworth Point, NSW | AFCA |
| 1$T FINANCE PTY LTD | 515180 | LENDI GROUP DISTRIBUTION PTY LTD | Plympton, SA | AFCA |
| 10 OUT OF 10 PTY LTD | 528034 | MORTGAGE SPECIALISTS PTY LTD | Crows Nest, NSW | AFCA |
| 101 FINANCE GROUP PTY LTD | 552455 | CONNECTIVE CREDIT SERVICES PTY LTD | Strathmore, VIC | AFCA |
| 10X HOME LENDING GROUP PTY LTD | 527391 | CONNECTIVE CREDIT SERVICES PTY LTD | Cheltenham, VIC | AFCA |
| 10X HOME SOLUTIONS PTY LTD | 531544 | LOANS ONLY PTY LTD | Point Cook, VIC | AFCA |
| 110 FS PTY LTD | 539362 | BUYERS CHOICE LICENCING PTY LTD | Blair Athol, SA | AFCA |
| 111 ACCOUNTING & TAXATION PTY. LTD. | 450585 | BEAGLE FINANCE PTY LTD | Blacktown, NSW | AFCA |
| 1123 CONSULTING PTY LTD | 538882 | BLSSA PTY LTD | Hawthorn, VIC | AFCA |
| 11FORCE PTY LTD | 569295 | LMG BROKER SERVICES PTY LTD | Clayton South, VIC | AFCA |
| 121 BROKERS PTY LTD | 569896 | AFAS GROUP PTY LTD | Byron Bay, NSW | AFCA |
| 123 FIN PTY LTD | 467089 | BEAGLE FINANCE PTY LTD | Sydney, NSW | AFCA |
| 123LOANS PTY LTD | 535676 | NATIONAL MORTGAGE BROKERS PTY LTD | Fitzroy, VIC | AFCA |
| 13 SUKH PTY LTD | 530349 | OUTSOURCE FINANCIAL PTY. LTD. | Brookfield, VIC | AFCA |
| 13-SHKR PTY LTD | 519921 | LENDI GROUP DISTRIBUTION PTY LTD | Castle Hill, NSW | AFCA |
| 1300NEXT PTY LTD | 564967 | AFAS GROUP PTY LTD | Campbelltown, NSW | AFCA |
| 1313MS PTY LTD | 551021 | FINSURE FINANCE & INSURANCE PTY LTD | Pakenham, VIC | AFCA |
| 154 149 149 PTY LTD | 577448 | AUSTRALIAN FINANCE GROUP LTD | Burnside Heights, VIC | AFCA |
| 1618 CAPITAL PTY LTD | 568296 | FINSURE FINANCE & INSURANCE PTY LTD | Melbourne, VIC | AFCA |
| 17 PRIVATE PTY LTD | 579106 | LMG BROKER SERVICES PTY LTD | Malvern East, VIC | AFCA |
| 180 FINANCE PTY LTD | 536590 | BUYERS CHOICE LICENCING PTY LTD | West Lakes Shore, SA | AFCA |
| 1952 GROUP PTY LTD | 522725 | FINSURE FINANCE & INSURANCE PTY LTD | Epping, NSW | AFCA |
| 1983 PTY LTD | 507000 | MORTGAGE CHOICE PTY LTD | North Sydney, NSW | AFCA |
| 1989 HOLDINGS PTY LTD | 567573 | FINSURE FINANCE & INSURANCE PTY LTD | Camberwell, VIC | AFCA |
| 1FINANCE GROUP PTY LTD | 575404 | BLSSA PTY LTD | Glynde, SA | AFCA |
| 1ST FINANCIAL SERVICES PTY LTD | 490057 | CONNECTIVE CREDIT SERVICES PTY LTD | Rose Bay, NSW | AFCA |
| 1ST FINANCIAL SOLUTIONS PTY. LTD. | 404041 | AUSTRALIAN FINANCE GROUP LTD | Brookvale, NSW | AFCA |
| 1ST POINT FINANCE PTY LTD | 570767 | BROKER ACL PTY LTD | Hendra, QLD | AFCA |
| 1ST STOP LENDING SOLUTIONS PTY LTD | 477729 | CUSTOM EQUITY GROUP PTY LIMITED | Horningsea Park, NSW | AFCA |